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1. What is Spam?
Spam is commercial email or unsolicited bulk email, including “junk mail”,
which has not been requested by the recipient. It is intrusive and often
irrelevant or offensive, and it wastes valuable resources. Spam messages are
the opposite of permission-based email, which are normally anticipated,
personal, relevant and/or associated with a pre-existing business or personal
relationship. Inappropriate newsgroup activities, consisting of excessive
posting of the same materials to several newsgroups, are also deemed to be
spam.
2. Preventing Spam
Customers of Sendnewsletter.com products and services have agreed during their
registration process, upon accepting the Terms of Use, to comply with this
Anti-Spam Policy. Specifically, each customer agrees not to use the
Sendnewsletter.com products or services to send unsolicited email or bulk
email, whether or not for commercial purposes. Sendnewsletter.com reserves the
right to determine in its sole discretion what constitutes actionable spam, as
well as what measures are necessary in response to such spam activities.
3. How SENDNEWSLETTER.COM helps You to Avoid Spamming
Sendnewsletter.com has developed its Internet marketing tools to incorporate a
strict permission-based philosophy. This anti-spam philosophy is implemented
through the following:
a. Communication and Agreement – The Terms of Use that you have agreed
to as part of registering for the Sendnewsletter.com products and services
state how and for what purposes you can collect your site visitor addresses,
and that you will follow the Sendnewsletter.com Privacy Policy and Anti-Spam
Policy.
b. Unsubscription – Each email created using Sendnewsletter.com products
contains an “unsubscribe link”. If your web site visitors use the link to
request that they be unsubscribed, your subscriber lists will automatically be
adjusted to eliminate the prospect of sending unwanted email to such persons.
Additionally, each person on your subscriber list has the option of
unsubscribing through a web-based method provided on the Sendnewsletter.com web
site. Customers of Sendnewsletter.com who try to remove the unsubscribe link
will be warned that they are doing so, and if they persist in having the link
removed or deactivated in any way, then Sendnewsletter.com will have the right
to terminate their account.
c. Purchased Mailing Lists - Mass mailings to purchased email lists are
not allowed. Sendnewsletter.com only allows opt-in mailing lists. Purchased or
inherited lists are by definition not opt-in. Similarly, you cannot use an
email list relating to particular subject matter, and then use it for an
unrelated topic.
4. Laws Restricting Spam
Spam laws vary from country to country. This Sendnewsletter.com Anti-Spam
Policy has been developed to conform to the highest commercially reasonable
standards. As a result, and without limiting the general prohibitions against
all spam activities, the following are expressly prohibited:
a. Use of false headers, or other false information, to identify the
point of origin or the transmission path of the email, or to hide the true
origin of the email sender,
b. Unauthorized use of a third party’s internet domain name without the
permission of such third party, to make it appear that the third party was the
point of origin of the email,
c. Use of any false or misleading information in the subject line of the
email, and
d. Assisting any person in using the products or services of
Sendnewsletter.com for any of these previously mentioned activities
5. Measures to Enforce the Anti-Spam Policy
Any Sendnewsletter.com customer found to be using Sendnewsletter.com products
or services for spamming purposes may, at Sendnewsletter.com ’s discretion, be
immediately cut off from use of all Sendnewsletter.com products and services
with no refund of fees that have been paid.
Sendnewsletter.com warns all of its customers when signing up that if they
participate in spamming activities they will be subject to the loss of
Sendnewsletter.com services, fines and possible legal action.
Sendnewsletter.com has the right to actively review its customers’ subscriber
lists and email for suspiciously large broadcasts. If Sendnewsletter.com finds
any customers to be spamming, it will issue a warning, and if the activities
are serious enough, Sendnewsletter.com will take action immediately. If
Sendnewsletter.com has any reason to believe that the customer, despite warning
being given, threatens to or is continuing to send spam, then
Sendnewsletter.com may take action immediately, including disabling the
customer’s account and/or reporting the customer and the incident to the proper
authorities.
Sendnewsletter.com does not attempt to censor any content, nor to curtail the
business of its customers. However, spam activities do not fall within uses
authorized by Sendnewsletter.com , and will not be tolerated.
6. Reporting Spam
If you believe that you have received spam from or through Sendnewsletter.com
’s facilities, please send a complaint from your email account along with the
unsolicited email, with completed header, to support@sendnewsletter.com. Please
provide any other information that you believe may help us in our
investigation. Sendnewsletter.com does not investigate or take any action based
on “anonymous” spam complaints.
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